This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Guests staying in our Standard, Classic and Lake View rooms can enjoy a 4 hour time slot for £25 per person (£35 Saturday and Sunday), which includes full access to the thermal suite and exclusive champagne bar, subject to availability. 3 of these rooms are dog friendly. New Spa Suites at Lodore Falls Hotel & Spa start from £460 a night on a bed and breakfast basis, based on two people sharing. Clerical error, someone had entered wrong digits on a £20 gift voucher that someone else had used. All this in addition to the fact that we had full spa access for the duration of our stay made the upgrade to the Spa Suites a no-brainer. In the spa, a new Champagne and Deli bar has also opened, serving light refreshments. Spa access is guaranteed if you book a Deluxe Spa Suite or Lodore Suite and you may book your spa … At the Lodore Falls Hotel & Spa, we aim to provide our guests with a home away from home. Hi Stephanie IThank you for your review following your recent Spa break.We are delighted to hear that you enjoyed your time with us and hope to welcome you and your friends back in the future.Kind Regards Matt, Called into the Lodore today for lunch for two and our cocker spaniel. The spa looks exquisite but we didn’t have time to indulge as we were in the gorgeous fells with the dog. Stay at this 4-star spa hotel in Keswick. View on Google Maps, Lake District Hotels | VAT update | Brochures | Charity of the Year | Terms and Conditions | Privacy Policy | © 2001 - 2018 Lake District Hotels Ltd, Dinner, Bed & Breakfast from £240 per room DEAL  Save on dinner when you book direct, Bed & Breakfast from £200 per room DEAL  FREE CANCELLATION. Our Classic double, twin and single rooms overlook the fells and woodlands behind the hotel. Suites also have complimentary access to the spa with its outdoor hydrotherapy pool and range of saunas and steam rooms. The Spa itself is all glass fronted which makes it light and airy. It will look even better when the landscaped gardens are finished. We all agreed that the rooms were spectacular, huge and the best we've ever stayed in! Enjoy free WiFi, free parking and an outdoor pool. Lodore Falls Hotel & Spa, Borrowdale Valley, Keswick, Cumbria … GYM ACCESS: Complimentary between check-in and check-out. The Falls Spa is located within the grounds, offering a thermal suite with 12 heat experiences, exclusive Champagne bar, 4 person rasul, outdoor 16m infinity edge vitality pool, and 5 treatments rooms using … We all agreed that the rooms were spectacular, huge and the best we've ever stayed in! A party of eight of us spent a fantastic weekend in early January celebrating my 50th Birthday. See 2,873 traveller reviews, 1,581 photos, and cheap rates for Lodore Falls Hotel & Spa, ranked #6 of 6 hotels in … For further details please visit our Covid page. The only issue we had was a bulb flickering over the kettle area in our room. We had booked four of the lovely new Deluxe Spa Suites on the first floor of the new Spa building overlooking the Lake. The photo says it all re the view. GYM ACCESS: Our small but perfectly formed gym helps you stay on top of your fitness game. We’ll even let … Taxes and fees that are shown are estimates only. We never got tired of the view from the lovely comfy reclining chairs on the balconies looking over the lake and hydro-pool. The Falls Spa is located within the grounds, offering a thermal suite with 12 heat experiences, exclusive Champagne bar, 4 person rasul, outdoor 16m infinity edge vitality pool, and 5 treatments rooms using … All of the 87 suites and bedrooms at the Lodore Falls Hotel are thoughtfully designed and styled with our guests comfort and relaxation in mind. Complimentary Gym access for all guests (please note this does not include access to the spa thermal facilities). A proper coffee machine, mini fridge with Prosecco, free snacks, fruit and chocolates left at turn down and bath robes and slippers added to the VIP experience. A party of eight of us spent a fantastic weekend in early January celebrating my 50th Birthday. Staff friendly and service good. The only issue we had was a bulb flickering over the kettle area in our room. Our Lake View double and twin rooms overlook Derwentwater and Catbells. We have booked elsewhere, pity if we have made our last visit to Lodore Falls. The steam rooms etc are nothing special but very clean. Davina and Karen at the Spa were fantastic and really made out stay special. We ate at the Mizu Pan-Asian restaurant on the first evening and both the food and ambiance were fabulous. Additional Facilities & Services. Each suite is completely unique, offering views of either Derwentwater lake or the surrounding fells and forest. Now £185 on Tripadvisor: Lodore Falls Hotel & Spa, Borrowdale. Booking accepted, all set to go. Keswick,Cumbria. Some of our rooms are dog friendly, look out for the paw! Looking forward to returning in September for my neice’s wedding. Newly refurbished and comfortable. The Spa itself... A party of eight of us spent a fantastic weekend in early January celebrating my 50th Birthday. Will be back, Hi WalkersCumbriaThank you for your kind words and we can’t wait to welcome you back again in the future.Kind Regards Matt. Email: lodorefalls@lakedistricthotels.net, Lodore Falls Hotel & Spa, Visit the hotel website here for more information. If you can stretch to the cost of one of the new Deluxe Spa Suites then do splash out, as I'm sure that I'd feel like I'd missed out if I were staying in the old part of the hotel.Unfortunately the Launch boat on the Lake doesn't run during January (their maintenance month in dry dock apparently), but otherwise a boat trip into Keswick or the other stop offs would have been lovely. We offer travel cots and extra beds (for children) at a small extra cost. Our guests praise the pool and the restaurant in their reviews. View Offers. Enjoy free WiFi, free parking, and an outdoor pool. All this in addition to the fact that we had full spa access for the duration of our stay made the upgrade to the Spa Suites a no-brainer. Anyway the lovely hotel manager lady sorted us out and squeezed us in, but you might be wise to book ahead. Davina and Karen at the Spa were fantastic and really made out stay special. The rooms are finished to a very high standard and the soft furnishings are gorgeous. This proved to be poor advice because on arrival we were told that the restaurants were full! Discover genuine guest reviews for Lodore Falls Hotel & Spa … Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Thank you all xx, Hi Linda PThank you for your lovely feedback and we can’t wait to welcome you back in September.Hopefully you will have the opportunity to try out the Spa during this visit! The rooms all had a slightly different layout so check the website photos to see which would suit you best. ?The spa is lovely. While the food was good in the restaurant; the only positive; waitress service was at best shambolic. Lodore Falls Hotel & Spa: Deluxe Spa Suites - Amazing Luxury - See 2,820 traveler reviews, 1,359 candid photos, and great deals for Lodore Falls Hotel & Spa at Tripadvisor. I reported it to reception on the way to breakfast and it had been replaced by the time we got back to the room about an hour later! We never got tired of the view from the lovely comfy reclining chairs on the balconies looking over the lake and hydro-pool. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The rooms all had a slightly different layout so check the website photos to see which would suit you best. We had booked four of the lovely new Deluxe Spa Suites on the first floor of the new Spa building overlooking the Lake. Find out more, 10% OFF GIFT VOUCHERS! Lodore Falls Hotel & Spa is rated "Very good" by our guests. With a striking location on the edge of Derwentwater, Lodore Falls Hotel and Spa is a spa escape like no other. The Falls Spa is located within the grounds, offering a thermal suite with 12 heat experiences, exclusive Champagne bar, 4 person rasul, outdoor 16m infinity edge vitality pool, and 5 treatments rooms using … We had a Lake View twin room. Review tags are currently only available for English language reviews. Hi hotbeat52Thank you for your review.I am sorry to hear that your recent experience of customer service at the Lodore Falls Hotel was not to our usual high standard.The administrative error with your voucher is highly irregular and has been looked into. The rooms all had a slightly different layout so check the website photos to see which would suit you best. Popular attractions Lodore Falls and Derwent Water are located nearby. Each suite is completely unique, offering views of either Derwentwater lake or the surrounding fells … E mail sent no reply.Bad enough, but one of a series of bad practice. 87 rooms in total, ranging for the cheapest Classic and Standard rooms to Lakeview rooms and Lodore and Deluxe Spa suites. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hi colink52Thank you for taking the time to leave a review.I am disappointed to hear that your experience with us was less than satisfactory and I will certainly address this with the team.I hope you will give the Lodore another chance as this is not our usual level of service.Kind Regards Matt. Reception: 017687 77285 The Falls Spa offers a thermal suite with 12 different heat experiences, 5 treatment rooms, an exclusive Champagne bar and an outdoor infinity-edge vitality pool, with neck jets, underwater loungers and … The bar/restaurant/lounge areas are all great. Each suite is completely unique, offering views of … It was so warm, it felt like you were getting a hug when you entered it. The only issue we had was a bulb flickering over the kettle area in our room. A proper coffee machine, mini fridge with Prosecco, free snacks, fruit and chocolates left at turn down and bath robes and slippers added to the VIP experience. The Falls Spa is currently open to residents of the Lodore Falls Hotel & Spa only at this time. I reported it to reception on the way to breakfast and it had been replaced by the time we got back to the room about an hour later! It will look even better when the landscaped gardens are finished. These stylish bedrooms guarantee a comfortable and memorable stay. Part of the Lodore Falls Hotel & Spa, family owned and run by Lake … SPA ACCESS: Guests staying in our Spa Suites have complimentary access from 1pm on day of check in to 11am on check out. We had to pay full bill until error identified.We were told upon hearing their explanation that we would get a free upgrade on our next visit. Our guests praise the pool and the restaurant in our reviews. Service dips when weddings are on, staff cannot be everywhere. The Spa is open until 9pm, from 7.30am, for residents. The service is excellent all be it a bit too ‘swift’. It smells wonderful and the soft furnishings in reception and the relaxation room were top class. A proper coffee machine, mini fridge with Prosecco, free snacks, fruit and chocolates left at turn down and bath robes and slippers added to the VIP experience. This was a bit dated as was the bathroom but large, clean and totally fine. Code: LAKES     Shop now, Book Direct for our best rates. The gym is available for all guests complimentary, please book a 1 hour time slot by calling 017687 87704 I live just down the road to the Lodore Falls, but as it was my friend’s 50th birthday we stayed overnight. Our brand new luxury Spa at the Lodore Falls Hotel offers a new and totally unique spa experience to the Lake District. The Falls Spa is located within the grounds, offering a thermal suite with 12 heat experiences, exclusive Champagne bar, 4 person rasul, outdoor 16m infinity edge vitality pool, and 5 treatments rooms using Elemis and La Sultane De … First they brought the wrong starter then they had ‘no idea’ where the wine I ordered had got to. Turned up in the spring with a £200 gift voucher given by family, to be told it had been used, which it hadn’t. Our 18 Deluxe Spa Suites and 4 Spa Suites are the Lodore Falls’ most impressive rooms with floor sizes from 26 m2 (344 sqft) to 85 m2 (915 sqft). The champagne bar within the spa is very nice and you don’t feel conspicuous in your fluffy robe. For further details please visit our Covid page. It's in the new part of the hotel and everything felt fresh and clean.On the second evening we ate in the main Lake View Restaurant and had the 5 course traditional set menu. SPA ACCESS: Due to current circumstances guests staying in our Spa Suites can enjoy complimentary pre-booked 2-hour time slots during your stay. All this in addition to the fact that we had full spa access for the duration of our stay made the upgrade to the Spa Suites a no-brainer. Some of the Lake View rooms have a balcony. Lunch excellent beef suet pudding and the salmon. The rooms are finished to a very high standard and the soft furnishings are gorgeous. Surrounded by lake, fell and forest views, you are fully immersed in the peaceful natural … Some of the Classic rooms can accommodate extra beds for families. The rooms are finished to a very high standard and the soft furnishings are gorgeous. Our Deluxe Spa Suite is actually in the new building, a couple of floors above the spa. Public rooms in the hotel are large and comfortable, with picture windows overlooking the lake and the stream and falls … The Falls Spa offers a thermal suite with 12 different heat experiences, 5 treatment rooms, an exclusive Champagne bar and an outdoor infinity-edge vitality pool, with neck jets, underwater loungers and … An extensive menu of hot items for breakfast was available in addition to the usual cold options - everything we tried was delicious!The staff at the hotel were helpful, hard working and very friendly. Please see our partners for more details. Our pooch enjoyed her doggy dinner and sends her compliments to the chef. Guess what no call back. GYM ACCESS: Enjoy 1 hour time slots during your stay. Kind Regards Matt. The rooms are finished to a very high standard and the soft furnishings are gorgeous. GYM ACCESS: Enjoy 1 hour time slots during your stay. Deluxe Spa Suites Our 17 Deluxe Spa Suites are the Lodore Falls’ largest and most impressive rooms with floor sizes from 55 m2 (600 sqft) to 85 m2 (915 sqft). Discover genuine guest reviews for Lodore Falls Hotel & Spa … We advise that your book this in advance to avoid disappointment by calling the Spa on 017687 87704. If you have any accessibility requirements please view our Access Statement. Enjoy a fabulous lake view from the comfort of your room - no matter what the season, an outlook of this beautiful valley never fails to impress. All this in addition to the fact that we had full spa access for the duration of our stay made the upgrade to the Spa Suites a no-brainer. I reported it to reception on the way to breakfast and it had been replaced by the time we got back to the room about an hour later! When I originally made the hotel booking, the lady at the central reservations centre advised that I should make our restaurant bookings on arrival at the hotel. The hotel bar is a lovely bright space with roaring fire and comfy sofas. We never got tired of the view from the lovely comfy reclining chairs on the balconies looking over the lake and hydro-pool. Fitted with modern high-class amenities, you can settle down in one of the comfortable chairs while reading a book or watching the large flat screen TV, and look forward to getting cosy in the crisp white bed linen on luxurious Sealy beds. There are no views from these rooms. COVID-19 & Spa Reopening - Our highest priority is the health and safety of our guests and team. As regular clients one could be forgiven for expecting favourable treatment. Needless to say no upgrade. A selection of Life Fitness cardio and weight machines plus free weights are available for hotel residents to use during their stay. Phoned last weekend to book two rooms for a visit to lowther show. Stay at this 4-star spa hotel in Keswick. From AU$208 per night on Tripadvisor: Lodore Falls Hotel & Spa, Borrowdale. What is going on? It's open until 9pm which is brilliant!The Christmas decorations were still up for our visit to the hotel which was lovely, all very tastefully done. SPA ACCESS: Enjoy complimentary pre-booked 2-hour time slots. Our 17 Deluxe Spa Suites are the Lodore Falls’ largest and most impressive rooms with floor sizes from 55 m2 (600 sqft) to 85 m2 (915 sqft). We do of course offer our most sincere apologies for this issue and also for the inconvenience caused to yourselves.I do hope that based on the our previous visitsyou will not let this put you off returning.Kind Regards Matt, This is the version of our website addressed to speakers of English in the United States. I would definitely recommend this spa to my friends. Stays of 2 or more nights in a Spa Suite can enjoy 2-hours spa access on day of arrival plus a 2-hour spa slot every other day of your stay, except on day of checkout. There are 87 bedrooms and suites at the Lodore Falls Hotel & Spa, offering the choice of a Standard, Classic, Lake View, Lodore Suite or Deluxe Spa Suite. Again, it was a very nice meal, service was excellent and we tried things we usually wouldn't order, all cooked to perfection. We had fantastic fun on a 90 minute guided group walk along the lake shore with an Alpaca each - highly recommended!More, Hi PlanetBensonThank you for your lovely review.We are delighted to hear that you and your guests enjoyed your time in the Spa suites, as we too think they are amazing.Davina and Karen will be delighted to hear that they impacted your time with us in a positive way.Your comments about the food and staff have been passed on to the team and are very well received.We do hope to welcome you all back to the Lodore Falls Hotel in the future.Kind Regards Matt, Beautiful hotel in the most idilic position. Staff are frankly rude, though there are a couple of decent ones, the rest have no idea of the term ‘customer experience’. We all agreed that the rooms were spectacular, huge and the best we've ever stayed in! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. GMLodore, General Manager at Lodore Falls Hotel & Spa, responded to this review. Dog friendly and staff are all exceptional. SPA ACCESS: Enjoy a 4 hour time slot for £25 per person (£35 Saturday and Sunday), which includes full access to the thermal suite and exclusive champagne bar, subject to availability.